Zola Shipping Information

Same Day Dispatch!

All orders placed before 12pm AEST will be shipped on the same day unless stated otherwise (excludes public holidays and weekends).


If you place your order over a weekend or on a public holiday it will be processed and sent out over the following business days (Monday – Fridays).


Please note same day dispatch does not apply to orders placed within sale periods. Example Black Friday, Birthday Sale, Boxing Day Sale etc.

Shipping Rates & Free Delivery

Australia
Free Shipping

Free Standard shipping for orders over $99.

Free Express shipping for orders over $149.

Spend $99 or Less - Shipping Costs

Standard shipping is $10 AUD

Express Shipping is 15 AUD.

Estimated Delivery Times

Regular orders: ETA 2-7 business days.

Express orders: ETA 1-3 business days.

Orders are sent via Australia Post.

International Shipping
Free Shipping

Free DHL Express shipping for orders over $199 AUD*

Spend Less Than $199 AUD?

Pricing and delivery timeframes vary based on your location and order weight.

To easily calculate shipping simply follow these steps:

  1. Add your desired products to cart 
  2. Head to the cart page 
  3. Use our shipping calculator by entering your country of origin and postcode.

Please note pricing may vary depending on weight.

Duties, Taxes & Levies

Please note that there may be duties and taxes levied on your shipment in your destination country.

The receiver is solely responsible for paying any customs charges.

Track Your Order

Tracking will be provided for all orders, you will be sent an email once your order is dispatched with a tracking number (please also check the junk/spam folder).


Australia Post: https://auspost.com.au/mypost/track/#/search


DHL Express: https://www.dhl.com/en/express/tracking.html


If you did have not received an email with tracking please send us an email to info@zolacosmetics.com.au and the team will provide it to you.


Please note: Shipping times are a guideline and subject to change. You may experience slightly longer delivery times during peak periods, holidays, and extreme weather events.


International orders may be contacted by DHL for any Duties, Taxies or Levies owed.